Online Party Food Ordering Platform
Make Your Own Menu!
Select Occassions or Cuisines
Occassions
|
What We Offer
Everything you need to enjoy food conveniently in your small party!
Delivery
Delivering food
at your location,
and on time!
Banquet
Serving food
at caterer's
location.
Buffet
Set up and Serve
buffet at
your/caterer's venue
How many hours does it take to get the food delivered?
The food preparation hours are different for all the vendors / service providers, depending upon the menu and number of persons. You will be able to see preparation time required for a resoective package in the top bar of that package.
What if my order is not delivered on time?
We try our best to deliver the order at the preferred time but to err is human! Our sole intention with CaterFiller is to provide you with the best ordering experience on your special occasions.
Is culinary included with the order?
We try to provide the most basic culinary to enhance your post-occasion experience by not spending time on discarding the waste.
Do you take back the leftover food?
We currently don't have a mechanism in place for this one right now (we plan to have that in near future) but for now Robinhood Army can help you feed numerous destitute which is our support to a good social cause.
Can I track my order live?
Yes, you can track your order status on real time basis in your order management page, while the live delivery tracking is for time being not available. But, be rest assured, we will try to deliver your order before time for a great customer delight experience.
How do I report a complaint against any order?
You can reach out to us through our chat or contact us section and share the details (Name, Contact Details and Order Number), and our team will get back to you ASAP to resolve your queries.
How do I get the refund if my order is cancelled or not fulfilled?
You won't be able to cancel order yourself once the order has been accepted by the Caterer. To make any changes in your order, please reach out to us through Live Chat or Contact Us Form. Based on the request, the cancellation can be done as per our Cancellation & Refund Policy. In that case, your refund will be initiated in 2 business days and shall reflect in your mode of payment in 5 to 7 business days or one credit card cycle (if paid by credit card).
